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Last Updated: 11 December 2023
This policy outlines the terms and conditions related to refunds for Beamware software. By using Beamware, you acknowledge and agree to abide by the refund policy described below. If you do not agree with any part of this policy, please refrain from using Beamware.
In general, no refunds are issued for Beamware purchases. It is important for users to carefully evaluate their needs and the compatibility of Beamware with their devices before making a purchase.
The only valid reason to request a refund is when the application does not work on the user's device. Users must thoroughly test the application's functionality on their device before concluding that it is not working.
Users have a 24-hour window to report any problems with the installation and usage of Beamware. This period commences from the time of purchase. It is imperative that users promptly report any issues they encounter during this period.
The decision to issue a refund is at the discretion of Beamware staff. Beamware staff will carefully evaluate each refund request to determine its validity. Refunds will only be issued if the reported issue meets the criteria of a non-functional or incompatible application.
Users who believe they have a valid reason for a refund should contact Beamware support at support@beamware.net. The support team will guide users through the refund process and provide instructions on the necessary steps.
Beamware reserves the right to update or modify this Refund Policy at any time. Changes will be reflected on this page, and it is the user's responsibility to review these updates. Continued use of Beamware after modifications signifies acceptance of the revised Refund Policy.
Your understanding and adherence to this Refund Policy are crucial. If you have any questions or concerns regarding this policy, please contact us at support@beamware.net.
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